Refund & Returns Policy
Effective Date: October 31, 2023
At Research Club, we are committed to ensuring your satisfaction with our courses. Our Refund and Returns Policy is designed to make the process easy, clear, and fair for both you, our valued customer, and our business.
Eligibility
We offer refunds and returns in accordance with the following conditions:
- The request for a refund or return is made within 7 days from the date of purchase.
- The course materials have not been substantially accessed, downloaded, or used.
- Refunds are not available for courses that have been completed.
- You must provide proof of purchase.
Initiating a Refund or Return
To initiate a refund or return, please follow these steps:
- Contact our customer support team at onlineresearchclub01@gmail.com within 7 days of purchase.
- Provide proof of purchase, such as a copy of the receipt or order confirmation.
- Clearly explain the reason for your request.
Refund Process
Upon receiving your request, we will:
- Review your request and verify eligibility based on the conditions mentioned above.
- If eligible, we will process your refund within 7 business days.
- You will receive your refund through the original payment method used for the purchase.
Returns Process
If you are eligible for a return, you will need to:
- Return any physical course materials (if applicable) to the address provided by our customer support team.
- Upon receiving the returned materials, we will process your return within 7 business days.
- You will receive your refund through the original payment method used for the purchase.
Fees and Costs
- There are no additional fees or costs associated with refunds or returns initiated in accordance with this policy.
- You are responsible for any shipping or handling fees incurred when returning physical course materials (if applicable).
Product Requirements
- For eligibility for a refund or return, the course materials must not have been substantially accessed, downloaded, or used.
- We do not accept returns or provide refunds for courses that have been completed.
Changes to the Policy
We reserve the right to update this Refunds and Returns Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify users of significant changes as required by law.
We value your trust in Research Club, and we strive to provide fair and user-friendly refund and return options to ensure your satisfaction with our courses.
Last updated: October 31, 2023
Need Help?
If you have any questions or need assistance with our Refunds and Returns Policy, please contact our customer support team at: